"It's Unprofessional"

This blog wasn't really planned; just a spur-of-the-moment post. Lately I've been shown some comments posted around the web about the staff on Rescreatu. A lot of them claim that we are way too strict and harsh. But tonight I was told of a comment calling us "unprofessional" because of this: Yes, there are times when staff members will get playful with the system message. It's all in fun,...

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More behind the scenes (part one)

(I've had to split this blog post into multiple parts because of its lengthiness. Additional parts will be coming up soon.) What I would like to show you is the process that we go through when an account becomes suspect of cheating on Rescreatu. The first clue usually comes about when we are doing our daily reviews of the logs, and come across something like this (click for full size): The...

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Rumors!

Recently, it has been rumored that "users are hunted from the day they join the site to the day they leave"; and that the name of the department, "Support", is misleading because this activity does not support the users. A lot of concern has been generated over this and a few other statements. Hopefully this post will clear all that up! When a new user is noticed on site, they are absolutely checked out. The word "Support" in our department means that we maintain the site and its users by providing...

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Time for a resurrection!

Well it was not intentional for this blog to become inactive for nearly two years, but it did. It is well past time to revive this and get it going again. We have a post planned that will show you some inside info soon! In the meantime, if you have ideas, questions, or concerns, please post or drop a note! We will be answering....

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Troubles accessing Rescreatu.com

If you are having trouble accessing Rescreatu, you can follow the steps below to make it work. ***NOTE: I am using Windows XP. If you are using another version of windows or a different operating system, you will have to do some google searching to find out how to make this work.  I am now using Windows 7, and the process is basically the same. You'll need to first turn on hidden files and folders in your Windows settings. To do this, open any folder on your PC, click Tools, then Folder...

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Small issue with email

Once again, abuse@rescreatu emails are not functioning properly. I'm not sure what the problem is, but I wanted to let anyone who has e-mailed this address in the last few days know that I'm not ignoring you, I just can't access the mail at this time. Since this e-mail has proven problematic time and time again, I've created contact.rescreatu[AT]gmail.com in case anyone needs to contact staff about anything....

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Follow-up on Amnesty Week

Sadly, only about seven users participated in this event. None of the users were banned, and all of the situations were made right. We were really hoping more would come forward, because in the days following the end of Amnesty Week, over 100 accounts were banned. Activity logs were monitored as usual during the special week, and advertising of Amnesty was done during specific times that we knew these accounts were online, to make sure they were aware of the offer. All of those who were banned could...

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