Sunday, September 25, 2011

If you are having trouble accessing Rescreatu, you can follow the steps below to make it work. ***NOTE: I am using Windows XP. If you are using another version of windows or a different operating system, you will have to do some google searching to find out how to make this work.  I am now using Windows 7, and the process is basically the same. You'll need to first turn on hidden files and folders in your Windows settings. To do this, open any folder on your PC, click Tools, then Folder...

Tuesday, April 26, 2011

Once again, abuse@rescreatu emails are not functioning properly. I'm not sure what the problem is, but I wanted to let anyone who has e-mailed this address in the last few days know that I'm not ignoring you, I just can't access the mail at this time. Since this e-mail has proven problematic time and time again, I've created contact.rescreatu[AT]gmail.com in case anyone needs to contact staff about anything....

Saturday, April 16, 2011

Sadly, only about seven users participated in this event. None of the users were banned, and all of the situations were made right. We were really hoping more would come forward, because in the days following the end of Amnesty Week, over 100 accounts were banned. Activity logs were monitored as usual during the special week, and advertising of Amnesty was done during specific times that we knew these accounts were online, to make sure they were aware of the offer. All of those who were banned could...

Monday, April 11, 2011

Seasonal hunts are, unfortunately, are the times of year when Support staff come across the most cheaters. Let's face it - they are the most opportunistic times of the year for cheating. The more accounts you have, the more eggs you get. Here are a lot of the things that cheaters do during hunts... --> Create more than one account. This is an easy spotted feature of the seasonal cheater. They have more than one account in order to be able to have an extra 48 hour hunt. How do we tell? Pretty...

Monday, April 4, 2011

As voted on our previous poll, Amnesty week has been put into place! The rules of Rescreatu have been established in part to help keep the game fair and balanced. Owning more than one account or exploiting glitches for profit damages the game economy to a great extent - much more than many people realize. Rescreatu's Support Staff realizes that we are all human, and sometimes temptation gets the best of us. The staff does not like banning users any more than the users like to be banned;...

Friday, April 1, 2011

Well darn! We ran out of ideas! Myths to be busted, ban methods to explain... So we're asking for your input! What do you want to know from us?Maybe a post from myself and broken with some fun staffy facts about ourselves?Can you think of a myth that needs busting?Do you have something to say?Would you like us to do a blog on an opinion or view of yours?Ideas, ideas, ideas! <33 Comment below to get yours discussed!- F...

Friday, March 25, 2011

I just read this interview with Patrick over on Virtualpetlist, and I was completely surprised by some of the info there. I thought some of you might be interested in reading the interview as well, so here is the link! Also, here is another VPL link with some nice V3 previews from P...

Wednesday, March 16, 2011

It is not a tool that Support are going to deny, no. Far from it, in fact. Contrary to what the misinformed minority believe, we are not all compulsive liars and frauds.Yes. We are able to check R-mails. However, the reason we check them and under what circumstances are completely different from the ones portrayed by more... unsavoury members of the internet.Here are the reasons that we check any one user's Rmails:1. A support ticket has rolled in; someone accusing another user of scamming them...

Tuesday, March 1, 2011

I am interested in hearing opinions, questions, and ideas from you guys concerning Rescreatu. It doesn't have to be ban-related, just Res-related. Comments can be made anonymously or not, that is totally up to you guys. I'll leave this up for a week or so and then make responses. ...

Friday, February 25, 2011

There seems to still be some doubt or confusion as to what abusing or exploiting a glitch means. I'll place some examples here to hopefully make things a bit more clear. This snip of text was found during an investigation of glitch abuse several months ago, involving the cooking basin: "a word of caution. after NAME REMOVED sent me that rmail, i checked his online status and found 2 new mods monitoring our every move. so don't cook any glitch or refrest items". The above is an example of...
When it comes to multiple accounts, there seems to be only one norm that everyone thinks of. The user creates more than one account, uses each of them and sends all of the profit to one account.You'll often find notes on profiles that say, "Hi staff, me and my sibling _______ play on the same computer, please don't ban us!"They then continue to play normally - and that's fine! It's when these things start happening that suspicion arises:The sibling gets bored with Rescreatu and stop using their...

Sunday, February 20, 2011

I received a very angry email this morning from a user who thought she was permanently banned from the site. I don't blame her one bit for being so angry, because she is completely innocent. What had happened was that her IP address changed, and it just happened to change to one that was previously used by a different member who truly earned themselves an IP ban. I know some of you are wondering what an IP ban is. IP stands for Internet Protocol. Every website has an IP address - most just use...

Friday, February 18, 2011

So lately, users have been spotted speculating why so many older site members are suddenly being banned. A favorite reason to list for these bans is jealousy, and of course the reasons already addressed in the first blog entry. Simply put: You're seeing a surge in bans of older members because staff has more logging tools. Those that have been getting away with cheating for so long can now be spotted, and as a consequence, are banned. No ulterior motive here - staff is just doing the job they were...

Monday, February 7, 2011

It has come to our attention that there have been a lot of rumours flying around about staff members - especially Support staff. In this post, I will be hopefully explaining and busting some of the negative myths surrounding staff misconduct. Myth no. 1 "Sticky-paws" staffers. A lot of Rescreatu members have heard from members who have been banned that we ban people in order to steal pets and items from their accounts. Their only piece of "solid" proof is usually that they have seen banned users'...

Saturday, February 5, 2011

Recently, there is a lot of mis-information floating around Rescreatu and the internet regarding the staff and bannings. Staff are lazy, and ban accounts that appear on the same IP address Staff are corrupt, and ban accounts to steal items, TU, and/or pets Staff are designing the game to maximize profit for themselves Staff bans users for accidentally abusing glitches #1. Consider this for a moment: AOL is still one of the most popular ISP's today. AOL users have IP addresses which are constantly...