Tuesday, April 26, 2011

Once again, abuse@rescreatu emails are not functioning properly. I'm not sure what the problem is, but I wanted to let anyone who has e-mailed this address in the last few days know that I'm not ignoring you, I just can't access the mail at this time.

Since this e-mail has proven problematic time and time again, I've created contact.rescreatu[AT]gmail.com in case anyone needs to contact staff about anything. =)

Saturday, April 16, 2011

Sadly, only about seven users participated in this event. None of the users were banned, and all of the situations were made right. We were really hoping more would come forward, because in the days following the end of Amnesty Week, over 100 accounts were banned. Activity logs were monitored as usual during the special week, and advertising of Amnesty was done during specific times that we knew these accounts were online, to make sure they were aware of the offer. All of those who were banned could have avoided this had they just decided to try and work it out.

I hope that we are able to offer this again sometime in the future, but in the meantime, anyone who wishes to turn themselves in before they are banned are welcome to do so. Honesty is greatly appreciated and will be rewarded, not punished. =)

Monday, April 11, 2011

Seasonal hunts are, unfortunately, are the times of year when Support staff come across the most cheaters. Let's face it - they are the most opportunistic times of the year for cheating. The more accounts you have, the more eggs you get. Here are a lot of the things that cheaters do during hunts...

--> Create more than one account. This is an easy spotted feature of the seasonal cheater. They have more than one account in order to be able to have an extra 48 hour hunt. How do we tell? Pretty simple, really. Wait until the hunt is over, then we are able to check egg transfers. It isn't hard to spot - numerous transfers of eggs, all going into one account, and no profit to the sending accounts.

--> Use Autoclickers/autorefreshers. These are something that a lot of users will consider using during their time on the site. It is also an offence that users think we cannot detect - and those who are banned because of it claim that we have no proof. In fact, we do. Every egg that any user picks up around the site is logged individually. We can see for how long a user is picking eggs up for. Let's take an unnamed case of a banned user - I will show YOU the information we found, and you can make your own informed decision.

1. Eggs were picked up without ANY breaks for an entire 48 hours, with only two six hour breaks - presumably for sleeping when the computer was turned off. (So they didn't need any toilet breaks... or to eat... or to nip out to the shop.... for a full 2 days.)

2. One hundred and fifty eggs plus were picked up in one 48 hour sitting. Compare that to any user who legitimately hunted without cheating and using these programs. I believe that the highest number of eggs found without cheating was around 55. It is impossible for any user to find so many eggs without using an autoclicker.


What do you think? Perhaps this will allow users to see how the evidence stacks up like this - and how no matter how a user cheats, we are able to detect it easily.

The lesson here?

Don't do it. You'll get to keep your account and all the eggs you find. Is an extra batch of iluvu eggs that will be worth about 500k each by the middle of the hunt week really worth risking your account over? I know I wouldn't.

Comments are completely welcome and I will gladly answer questions.

Monday, April 4, 2011

As voted on our previous poll, Amnesty week has been put into place!


The rules of Rescreatu have been established in part to help keep the game fair and balanced. Owning more than one account or exploiting glitches for profit damages the game economy to a great extent - much more than many people realize.

Rescreatu's Support Staff realizes that we are all human, and sometimes temptation gets the best of us. The staff does not like banning users any more than the users like to be banned; however, banning is a necessity to keep gameplay stable. For this reason, during the next seven days, we are offering Amnesty Week. This means that anyone who is guilty of multiple accounting, account sharing, or glitch exploitation will be given the chance to report this to the Support member of their choice, and as a result, Support will work with you to undo what was gained by cheating. Choosing to turn yourself in will result in a greatly reduced penalty: Ideally, we would like you to be able to keep your account and not ban you.

Please be aware that this is not going to be a regular occurrence but is more of a one-time deal. After this week, activity logs which reveal cheating and glitch-exploiting behavior will continue to be reviewed as usual, and bans will continue to be issued as usual based on the findings. All activity on Rescreatu is logged, and this is how bans are determined. Bans are not issued based on sharing an IP address or a computer.

If you would like to turn yourself in, there are several ways this can be done. You may rmail the Support Staff member of your choice - please make sure they are Support; dark blue names only. You may also open a support ticket if you like. The link for support tickets can be found at the top of your rmail inbox. Last, you may e-mail abuse@rescreatu.com. Support will work with you in sorting out your situation.

Thank you for supporting Rescreatu, and thank you for considering this request.





This can be viewed on the official updates page of Rescreatu.

Friday, April 1, 2011

Well darn! We ran out of ideas! Myths to be busted, ban methods to explain... So we're asking for your input! What do you want to know from us?

Maybe a post from myself and broken with some fun staffy facts about ourselves?
Can you think of a myth that needs busting?
Do you have something to say?
Would you like us to do a blog on an opinion or view of yours?

Ideas, ideas, ideas! <33 Comment below to get yours discussed!

- Fizz